The Tech Support CallStep 1 of 3

Your phone shows an incoming call from "First National Bank" — the same name and number saved in your contacts. A professional voice says: "Good afternoon. This is the fraud department at First National Bank. We've detected suspicious activity on your account — someone attempted a $3,400 wire transfer to an overseas account. We've temporarily frozen the transfer, but we need to verify your identity to release the hold. Can you confirm your Social Security number and date of birth?"